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Advanced Call Flow - Call Flow Variables
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Call Flow Variable - Powerful Tool for Advanced Call Flows
Anveo is a very powerful, flexible and yet easy to use communication platform for Voice and Data integration.
One of the major elements of advanced Call Flow is Call Flow Variable.
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Call Flow Variable can be used to store and retrieve data during Call Flow execution. Here are just a few examples: Integrate Anveo Call Flow with your in-house system via HTTP, verify data entered by a caller, create conditional loops and so on.
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Anveo has a built-in Call Flow Variable (E164 ( $[E164]$ )) that holds Caller's phone number.
Call Flow variable is represented by its NAME and its VALUE. Example: Variable Name: CustomerID and its value 1203. Call Flow Variable value can be used in most of Anveo Call Controls. To reference a variable simply use $[VARIABLENAME]$ in an appropriate place and ANVEO will replace it with its value.
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Example
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Example: Joe Doe is calling your Anveo phone number from his home phone ( 12157010680). You can use $[E164]$ variable to retrieve his phone number and use it in various Anveo Call Controls such as Email control.
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