| |
|
FREE
|
STARTER
|
PROFESSIONAL
|
BUSINESS
|
| |
Annual Fee Option
monthly equivalent
|
Free!
|
$6.55
per month
|
$22.55
per month
|
$40.55
per month
|
| |
Monthly Billing Option
|
Free!
|
$7.85/mo
|
$25.85/mo
|
$44.85/mo
|
| |
Anveo Voice 2.0 PBX / IP Voice / Inbound and Outbound IVR
|
| |
Anveo Voice 2.0 PBX/IP Voice
|
Included
|
Included
|
Included
|
Included
|
| |
Users/SIP Accounts included ? *
|
2
|
3
|
5
|
6
|
| |
Inbound IVR/Auto Attendant ?
|
yes
|
yes
|
yes
|
yes
|
| |
Outbound IVR ?
|
yes
|
yes
|
yes
|
yes
|
| |
IVR Call Flow size ? ***
|
10 items
|
15 items
|
25 items
|
35 items
|
| |
IVR Call Flow PRO Items ?
|
4¢
|
3¢
|
1¢
|
Free
|
| |
Voicemail
Including Voicemail to Email
|
yes
|
yes
|
yes
|
yes
|
| NEW |
Shared Voicemail Box ?
|
-
|
yes
|
yes
|
yes
|
| |
Voicemail to Text ?****
English and Spanish
|
$0.25 per message
|
15 /mon. included
$0.1 per message thereafter
|
40 /mon. included
$0.1 per message thereafter
|
80 /mon. included
$0.1 thereafter
|
| |
Dial-by-name directory ?
|
-
|
yes
|
yes
|
yes
|
| |
Call Transfers
|
yes
|
yes
|
yes
|
yes
|
| NEW |
Attended Call Transfers ?
|
add-on
|
add-on
|
add-on
|
add-on
|
| NEW |
Call Parking ?
|
add-on
|
add-on
|
add-on
|
add-on
|
| NEW |
Paging ?
|
-
|
-
|
add-on
|
yes
|
| |
Anveo Call Analytics Report ?
|
-
|
-
|
yes
|
yes
|
| |
SMS/Texting
|
| |
Incoming SMS/Texting rate
|
$0.01
|
$0.01
|
$0.01
|
|
| |
SMS from user portal ?
|
yes
|
yes
|
yes
|
yes
|
| |
SMS over Email ?
'Email to SMS' and 'SMS to Email'
|
-
|
yes
|
yes
|
yes
|
| |
SMS over SIP ?
'SMS to SIP' and 'SIP to SMS'
|
-
|
yes
|
yes
|
yes
|
| |
Online Fax
|
| |
Receive FAX
|
yes
|
yes
|
yes
|
yes
|
| |
Send Fax from user portal ?
|
yes
|
yes
|
yes
|
yes
|
| |
Fax to Email ?
|
yes
|
yes
|
yes
|
yes
|
| |
Email to Fax ?
|
-
|
yes
|
yes
|
yes
|
| NEW |
Encrypted PDF (for HIPAA compliance etc.)
|
-
|
-
|
-
|
yes
|
| NEW |
Fax to HTTP ?
|
-
|
-
|
-
|
yes
|
| |
Blacklist callers
|
| |
Multiple blacklists
|
yes
|
yes
|
yes
|
yes
|
| |
Add to blacklist from the dashboard
|
yes
|
yes
|
yes
|
yes
|
| |
Add callers to blacklist from the phone ?
|
-
|
yes
|
yes
|
yes
|
| |
Integrations with other services
|
| NEW |
Google Contacts
|
add-on
|
add-on
|
add-on
|
add-on
|
| |
Google Calendar
|
-
|
yes
|
yes
|
yes
|
| |
Google Analytics
|
-
|
yes
|
yes
|
yes
|
| NEW |
Pushover App ?
|
-
|
yes
|
yes
|
yes
|
| NEW |
Salesforce.com CRM
|
-
|
-
|
-
|
yes
|
| |
Powerful Call Recording Solution
|
| |
Record Incoming/Outgoing calls/SIP Calls
|
yes
|
yes
|
yes
|
yes
|
| |
Mutiple Audio Encoding Options (wav/mp3; HQ, LQ)
|
yes
|
yes
|
yes
|
yes
|
| |
Listen and Manage call Recordings from Anveo.com
|
yes
|
yes
|
yes
|
yes
|
| |
Automatically Upload Call Recordings to Amazon S3
|
-
|
-
|
-
|
yes
|
| |
Automatically Email Call Recordings
|
-
|
-
|
-
|
yes
|
| |
Automatically Upload Recordings to FTP
|
-
|
-
|
-
|
yes
|
| |
Call Recording Fee (per recording)
|
$0.1
|
$0.05
|
$0.02
|
Free
|
| |
Concurrent Recording Channels included
|
1
|
1
|
1
|
1
|
| |
Additional Recording Channels
|
from $3.99 per month/channel
|
from $3.99 per month/channel
|
from $3.99 per month/channel
|
from $3.99 per month/channel
|
| |
Web activated Outbound Conference Calls
|
| |
Conference Calls
Worldwide Coverage
|
yes
|
yes
|
yes
|
yes
|
| |
Conference Call Participants
|
up to 5
participants
|
up to 10
participants
|
up to 20
participants
|
up to 30
participants
|
| |
Other Features
|
| |
Storage space for media files voice/audio/fax *****
1MB is about 4 minutes of audio voicemail message
|
15MB
|
30MB
|
75MB
|
200MB
|
| |
Geo ID
|
$0.03/call
|
$0.02/call
|
$0.01/call
|
free
|
| |
Phone Numbers
US or International
|
sold separately
|
sold separately
|
sold separately
|
sold separately
|
| |
SIP Trunking
|
yes
|
yes
|
yes
|
yes
|
| |
SIP TCP
|
-
|
yes
|
yes
|
yes
|
| NEW |
SIP Monitor ?
|
add-on
|
included
|
included
|
included
|
| NEW |
G.729 & HD Voice (G.722)
|
-
|
yes
|
yes
|
yes
|
| |
Support Tickets
|
Limited
|
Basic
|
Regular
|
Prime
|
| |
|
